Dear Passenger,
You will now have more flexibility and more time to manage your trip:
We extend the deadline for travel changes or voucher requests until June 20.
We give you the chance to choose the voucher even if your trip has not been canceled.
You can change your trip without penalty to a new date within the ticket's validity.
We remind you of the procedures:
- If your flight has been canceled, you may:
schedule your trip to a new date within your ticket's validity. There will be no penalties or fare differences*, only airport taxes (if any);
or choose a voucher to plan future trips. This voucher is valid for 1 year from the date of issue. To request it, click here.
*except for code-share flights
- If you want to change your trip, you can:
schedule your trip for a new date, within your ticket's validity. No penalties will be charged, only fare difference and airport taxes (if any).
or choose a voucher to plan future trips. This voucher is valid for 1 year from the date of issue. To request it, click here.
Note: For tickets issued until May 1 and trips between March 13 and September 30.
Our contacts:
Private message on our facebook messenger, Online chat at azoresairlines.pt, via email
info@sata.pt or through our Contact Center 707 22 72 82 / +351 296 209 720.
We will soon have you back on board!